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Editorial inbox Jakarta Mon–Fri, 9:00–18:00

Contact Future Sight Guide

Send a question, a correction, or a topic suggestion about digital eye strain symptoms. Messages are read by the people who write and maintain this site.

Open the message form Send your message

This page exists so readers can reach the Future Sight Guide editorial team directly. Whether you spotted a sentence that reads confusingly, want to suggest a symptom topic we haven't covered, or have a general question about the site's content, the form below routes to the same inbox. We keep replies close to the source: corrections go to whoever wrote the page.

Editorial inbox
[email protected]
Phone
+62 21 565 9970
Office
Jl. Jenderal Sudirman No. 52, Jakarta 12190, Indonesia
Working hours
Monday to Friday, 9:00 AM – 6:00 PM
What reaches us

What to send us

The messages that help most fall into four shapes, and all four land in the same inbox. If you are unsure which yours is, pick the closest and describe it plainly — we can route it from there.

A hand holding a small eye drop bottle against the warm out-of-focus bokeh of an evening window
Most common

A correction to a page

If a sentence on one of our symptom pages is wrong, outdated, or simply reads badly, tell us which page and where. Corrections get priority over everything else in this inbox, because accuracy is the whole point of an educational site about eye strain. Named pages and specific sentences move fastest; a screenshot is welcome but not necessary.

Prioritised
New ground

A topic suggestion

A symptom we haven't covered, a screen habit worth explaining, or a question readers keep asking — a sentence about what you would want covered is enough to start with.

Clarity check

A question about the content

If a page left you wondering what something means, say which page and which part. Reader confusion usually signals a passage we can rewrite for everyone.

Our boundary

What we can't help with

This site explains common patterns of digital eye strain. It cannot evaluate an individual case, and the inbox is not a clinical service. Saying so upfront saves you a wait.

Symptoms that need a clinician

If your symptoms are persistent, getting worse, or come with pain, sudden changes in vision, or flashing lights, please contact an eye care professional rather than this inbox.

Not offered

Medical advice or diagnosis

Do not send
Not offered

Reviews of your personal symptoms

Do not send
Accepted

Which page, which sentence, what reads wrong

Send freely
Accepted

Topic suggestions and general content questions

Send freely

If you are reading a page and wondering whether what you feel fits it, that is a conversation for an eye care professional — not a mailbox. We would rather point you there than leave you waiting on an answer we cannot give.

Getting to the point

How to write a useful message

A little context turns a one-line note into something the editorial team can act on the same day.

  1. Page

    For a correction, name the page and quote the sentence or section. Copying the exact wording removes any guesswork.

  2. Topic

    For a suggestion, one sentence about what you would want covered is enough. No outline required.

  3. Source

    If you are flagging outdated guidance, mention where the newer information comes from so we can check the reference ourselves.

  4. Reach

    Include a way to reach you if you want a reply. The form does not require an account, and it will not remember you.

You do not need to include personal health details, and we would prefer you did not. The inbox is not a secure channel for clinical information, and there is nothing in a useful message that requires it.

What to expect

How long a reply takes

Messages are read by the editorial team, usually within a few working days. Corrections and factual issues are handled first. General questions can take longer when they need a reference checked before an answer is written.

Priority

Corrections and factual issues

Read first, every working day. If a claim on a page is wrong, nothing else in the inbox matters more.

Handled first
Standard

Topic suggestions

Collected and reviewed together so we can see which topics readers keep asking about before we commission a page.

Reviewed in batches
Slower

General content questions

These can take longer, because a good answer often means checking a reference first. If you do not hear back, it may be that the message asked for medical advice, which we cannot provide.

Needs a reference check
Sending a message

Write to the editorial team

Use the form to send your message. Messages go to the editorial inbox and are handled under the terms described in our privacy policy. If you would rather not use the form, the office details above and in the footer reach the same team during working hours.

Information you submit is used to respond to your message and to improve the site's content. It isn't sold, shared with advertisers, or used for marketing. Please avoid sending sensitive personal or medical information, since the form is not designed as a secure channel for that kind of detail.

Read the privacy policy

Optional. Leave it blank if you would rather send a note without expecting an answer.

Please do not include medical records, test results, or other sensitive personal information.

Your message is sent to the editorial inbox at [email protected] and handled according to our privacy policy. By sending it you confirm the details above are yours to share.

Where we are

Jakarta editorial office

Future Sight Guide is edited from Jl. Jenderal Sudirman No. 52 in Jakarta. If you prefer to call or write rather than use the form, the office details below reach the same editorial team during working hours.

Future Sight Guide

Address
Jl. Jenderal Sudirman No. 52, Jakarta 12190, Indonesia
Phone
+62 21 565 9970
Working hours
Monday to Friday, 9:00 AM – 6:00 PM
Before you write

Questions readers ask

These cover most of what arrives before a message is even sent. If your question is not here, the form is the right place for it.

Do I need an account to send a message?

No. The form does not create an account and does not log you in. You can send a message with just a name, an optional email address, and the details of what you want to report or ask.

Can I ask whether my symptoms are digital eye strain?

We cannot answer that. The team writes and edits pages, and does not assess individual cases. If your symptoms are persistent, worsening, or come with pain or changes in vision, an eye care professional is the right contact — and much faster than this inbox.

What happens to the information I send?

It is used to respond to your message and to improve the site's content. It is not sold, not shared with advertisers, and not used for marketing. The privacy policy explains what is collected, how long it is kept, and how to ask for deletion.

Can I suggest a topic for a future page?

Yes, and it is one of the most useful things you can send. Choose the topic suggestion option in the form and describe in a sentence what you would want covered. We collect suggestions and look at which ones keep coming back.

What if I don't get a reply?

Two reasons are most likely: the message asked for medical advice, which we cannot give, or it arrived during a busy period and is still waiting. Corrections move first, so a plain note about a page is worth resending if you think it was missed.